Step 1 of 2: COMPLETE YOUR INTAKE FORMS
We require completing your intake paperwork within 24 hours of securing your intake date for injury management and 72 hours for neurologic/concussion cases so Dr. Burkhardt can review and prepare. If the doctor sees something that leads them to believe he can't help you, you are eligible for a full refund. We tried our best to limit the number of repeat questions: some purposeful redundancy is built-in for thoroughness.
For neurological or concussion care, use the "Neuro" button. For treatment for any other injury or maintenance care, please use the "Standard" button.
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Step 2 of 2: SECURE YOUR DATE
Appointment Booking and Policies:
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Appointment Scheduling: Our practice operates on an appointment-only basis. Existing patients can book same-day appointments subject to availability, which can be arranged online with a minimum of 2 hours notice. If no appointments are available for your chosen service, they are booked.
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New Patients: If you are new, returning after two years, or have a new injury, please select "New Patient Exam" when booking. New patients must submit all required paperwork at least 24 hours before their appointment, or 72 hours for neuro/concussion cases. Incomplete paperwork will result in cancellation and forfeiture of your deposit.
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Punctuality: Please arrive on time. Arrivals more than 5 minutes late may have their appointment canceled to maintain service quality and respect other clients' time.
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Cancellation Policy: Notify us at least 24 hours in advance to cancel or reschedule your appointment, or 72 hours for neuro/concussion treatments, to avoid a $50 cancellation fee or deduction from your treatment package. Changes can be made through the link in your booking confirmation email or text.
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Treatment Room: Only the client and the doctor are allowed in the treatment room during appointments.
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Payment: Payment is due at the time of service. We are a cash-based practice and do not accept insurance, making clients responsible for the cost of treatment. We accept HSA/FSA payments.
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By proceeding to book, you confirm that you have read and agree to these policies.
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Contact us before scheduling for concussion management, as we require additional information.
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